Customer Care offer customised Mystery Shopping Programmes and work with you to ensure that you get the data you require.  

Our service is simple and we pride ourselves on making things easy for the client.  

The information you recieve in the reports written by the Mystery Shopper will help you to understand the  experience of your customers.  Our reports are checked to ensure that they are objective and that they provide you with detailed information of the customer experience.

Our point of difference is that we offer a programme with no set up costs, no reporting costs and no contracts are required.  You will deal with a Company Director that has been dealing with Mystery Shopping for over 20 years.

You will be able to receive the reports within 48 hours of the survey being completed and also have access to your own customised portal with your own branding and logos.

The questionairres used can be altered and changed at any time and you are also able to set the demographic of the shopper and detail what enquiry you would like them to make.