Become A Mystery Shopper

Customer Care has been supporting New Zealand businesses for over 25 years by providing valuable insights into the quality of customer service delivered by their staff. Our experienced team of mystery shoppers, located throughout the country, has built strong and lasting relationships with us over the years. These shoppers help us evaluate customer experiences from a genuine perspective. If you're interested in joining this network, simply sign up below. You'll be added to our database and notified of a wide range of opportunities available across New Zealand.

To become a successful mystery shopper with us, you'll need to accurately describe your experience and the level of service received in different scenarios. We’re always looking for people across New Zealand who are reliable, trustworthy, and have strong literacy and observation skills. If you enjoy being out and about, engaging with people, and have consistent internet access, this could be a great opportunity for you. Our shoppers work as independent contractors, meaning you can choose which assignments you'd like to take on. Each job is offered individually, giving you full flexibility and control over your schedule.

In addition to mystery shopping, there is growing demand for shoppers to take on compliance auditing tasks, offering another great way to earn extra income. Many of these audits involve using our mobile app to collect and submit data, making the process efficient and straightforward. We’ve recently updated our application system to reduce the amount of personal information required, making it quicker and easier to sign up. We’re excited about the possibility of you joining our team and becoming part of our supportive and professional shopper network. We look forward to receiving your application!